Checkpoint Endpoint Security Failed To Download Topology

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LDAP user fails to connect with Remote Access clients - error 'Failed to download Topology' Technical Level
Solution IDsk100466
Technical Level
ProductIPSec VPN, Check Point Mobile, SecuRemote, SecureClient, Endpoint Security VPN
VersionAll
Platform / ModelAll
Date Created 30-Apr-2014
Last Modified 16-Dec-2015

  • User is not able to connect with Remote Access client - error 'Failed to download Topology'.

  • The problematic user participates in multiple LDAP groups (over 200 groups on the LDAP server).

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  • Internal users, or LDAP users that do not participate in multiple LDAP groups, are able to connect without any issue.

  • Debug of VPND daemon (per sk89940) shows:

Client connection failed because the user object on the Security Gateway (which is part of the CCC session object that is created on a connection attempt) was extremely large.

The unusual size, in this case, was due to user's memberships in numerous LDAP groups. As a result, session was too big to be stored after serialization.


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'Failed to download topology' error message when Endpoint Security Client randomly fails to connect. trac.log shows:. Endpoint Security Clients Release Notes E82.10 6. Install. CVE-2019-8463: Resolves a denial of service vulnerability in releases before E82.10 to prevent service log files storing in non-standard locations. General. The initial connection to the server does not require the Endpoint Security client to be.

Checkpoint endpoint security download windows
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It introduces the Anti-Malware blade for macOS with the main capabilities of the Anti-Malware blade.
New!R80.20.05 for Small and Medium Business Appliances is now available
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  • While many of you are remotely connecting to the office these days due to COVID-19, we suggest you visit our Remote Access (VPN) / Endpoint Security Clients product page, where you will find information about popular VPN issues, recently updated issues, software downloads and documentation.
  • As we adhere to health authorities’ guidelines reg. Covid-19, we are adapting our support operations to meet the necessary requirements. We do our best to minimize any delays in service.
  • New!Check Point Endpoint Security E83.00 Windows Clients is now available.
    It introduces a new feature in SandBlast Agent that uses ssdeep-computed Fuzzy Hashing to detect and block malicious files. It also introduces a new feature that adds a SandBlast Agent Chrome Browser Extension with URL Filtering capabilities.
  • New!Check Point Endpoint Security E82.50 macOS Clients is now available.
    It introduces the Anti-Malware blade for macOS with the main capabilities of the Anti-Malware blade.
  • New!R80.20.05 for Small and Medium Business Appliances is now available
    This release includes new features in networking, access rulebase, Server Name Indications, and much more.
  • New Branch Office and Enterprise Appliances, 3600 / 6200 / 6600 / 6900, are now available.